Last updated: October 31, 2026
Creative Solutions Outdoors (“CS Outdoors,” “we,” “us”) operates the website csoutdoorsnc.com and provides holiday lighting and decoration services in the North Carolina Triad. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We only collect information you choose to give us:
- Contact and quote requests. When you fill out the form on our Contact page, we receive the name, email address, phone number, property address, and project details you enter.
- Calls and text messages. If you call or text our business number, (336) 355-7735, we receive your phone number and the content of the conversation.
- Basic website analytics. Like most websites, we may use Google Analytics to understand how visitors use the site (pages viewed, general location, device type). This data is aggregated and does not identify you personally.
How we use your information
- To respond to your inquiry, prepare a quote, and schedule consultations and installations.
- To communicate with you about your project by phone, text message, or email.
- To keep records of the work we have done for you, so we can service or reinstall it in future seasons.
- To improve our website and services.
Text messaging (SMS)
Your phone number will be used exclusively to send you messages you have opted to receive based on your consent. We do not sell or share your personal information with third parties.
By providing your phone number you consent to receive text messages from Creative Solutions Outdoors (CS Outdoors) regarding your inquiry, updates, and other relevant information. Message frequency will vary. Message and data rates may apply. For assistance, reply HELP or contact us at (336) 355-7735 or csoutdoorsnc@gmail.com. To stop receiving messages, reply STOP. No further messages will be sent. Consent to receive text messages is not a condition of purchasing any service.
Sharing of information
We do not sell, rent, or trade your personal information. We do not share your phone number or text messaging consent with third parties or affiliates for their marketing purposes. We share information only with service providers who help us run our business (for example, our website host and form provider) and only as needed for them to provide those services, or when required by law.
Cookies
Our website may use cookies for basic functionality and analytics. You can disable cookies in your browser settings; the site will still work.
Data retention
We keep contact and project records for as long as we have a business relationship with you and for a reasonable period afterward so we can service past installations. You may ask us to delete your information at any time.
Your choices
- Opt out of text messages by replying STOP to any message.
- Request a copy of, correct, or delete the information we hold about you by contacting us below.
Children
Our services and website are intended for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
If we update this policy, we will post the new version here with a new “last updated” date.
Contact us
Creative Solutions Outdoors
Serving the NC Triad
Phone / Text: (336) 355-7735
Email: csoutdoorsnc@gmail.com